Shipping policy

Effective Date: May 23, 2026

Welcome to Trysweat. We are committed to providing reliable and efficient shipping services to our customers. Please review the following Shipping Policy carefully before placing your order.

This policy is designed to comply with common U.S. eCommerce standards and Google Merchant Center (GMC) requirements.

1. Order Processing Time

All orders are processed within 1–3 business days after payment has been successfully completed.

Processing includes:

  • Order verification
  • Quality inspection
  • Packaging
  • Carrier dispatch preparation

Orders are processed Monday through Saturday, excluding major holidays.

Please note that processing times may be extended during:

  • Peak shopping seasons
  • Promotional events
  • Public holidays
  • High order volume periods

2. Estimated Delivery Time

After an order has been shipped, the estimated delivery time is typically:

  • 6–9 business days

Please note that delivery times are estimates only and are not guaranteed.

Actual delivery timing is determined by the shipping carrier and may vary depending on factors such as:

  • Customs clearance procedures
  • Weather conditions
  • Flight or transportation delays
  • Local carrier operations
  • Remote delivery locations
  • National holidays or peak logistics periods

Trysweat is not responsible for delays caused by carriers, customs authorities, or circumstances outside our control.

3. Shipping Destinations

We currently ship to multiple countries and regions where our logistics partners operate.

If shipping is unavailable to your location, you will be notified during checkout.

4. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Delivery destination
  • Package weight
  • Shipping method selected

Any applicable shipping charges will be clearly displayed before payment is completed.

Occasionally, we may offer free shipping promotions for qualifying orders.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number
  • Carrier information
  • Tracking link (if available)

Please allow several days for tracking information to update after shipment.

6. Customs, Duties & Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on your country’s regulations.

Customers are responsible for any customs charges, import duties, taxes, or additional fees imposed by local authorities.

Customs inspections may also cause delivery delays beyond our estimated timeframe.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete shipping details are provided:

  • Delivery delays may occur
  • Additional shipping charges may apply
  • Packages may be returned or lost

Trysweat is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

8. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the carrier, shipping responsibility transfers to the logistics provider.

If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier directly first.

You may also contact our support team, and we will do our best to assist with the investigation process.

However, Trysweat cannot guarantee reimbursement for carrier-related delivery issues beyond our control.

9. Split Shipments

In some cases, orders containing multiple items may be shipped separately from different warehouse locations to ensure faster fulfillment.

Customers will receive tracking information for each shipment when applicable.

10. Order Cancellation

Orders may be canceled within 12 hours after purchase.

Once an order enters processing or shipment status, cancellation requests may no longer be accepted.

11. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Store Name: Trysweat
Website: Trysweat Official Store
Email: info@trysweat.com
Phone: +1 301-888-3018

Business Address:
304 Catfish Dr, Lake City, AR 72437, United States

By placing an order with Trysweat, you agree to the terms outlined in this Shipping Policy.